What information we collect in the KINEKET app, how we use it, and your choices.
Last updated: 16 September 2026
KINEKET ("we", "our", or "us") operates the KINEKET mobile application that helps users sell used mobile phones by submitting device details and enquiries.
This Privacy Policy explains what information we collect, how we use it, and your choices. By using KINEKET, you agree to this policy.
Operator: Ravinder Singh (Kineket)
Contact: info@kineket.com
Phone: 9821030038
Address: D-20A, D Block, 100 Futa Road, Phase 1, Chattarpur, New Delhi 110074, India
| Permission | Purpose |
|---|---|
| Internet | App features and API |
| Camera | Take device / profile photos |
| Photos / media images | Choose photos from gallery for enquiries or profile |
| Location | Location-related features where used in the app (for example, attaching coordinates to a sell enquiry) |
| Notifications | Alerts about enquiries and updates |
We do not access your photo library in the background. Photos are accessed only when you choose Camera or Gallery.
We use your information to:
We do not sell your personal information to third parties for advertising.
We do not collect or ask for your bank account password, card PIN, CVV, OTP, Apple ID password or Google account password over phone, email or in-app chat. If anyone claiming to be from KINEKET asks for these, it is a fraud — report it to us on 9821030038.
We may share data with:
Service providers process data only to provide services to us and must protect it appropriately. We do not sell, rent or trade your personal data.
Data is transmitted over the internet to our backend services and stored as needed to operate your account and enquiries. We use reasonable technical and organisational measures (including encrypted transport where applicable). No method of transmission or storage is 100% secure.
If a personal data breach occurs that is likely to affect you, we will inform you and the relevant authority as required by law.
We keep account and enquiry data for as long as your account is active or as needed to provide the service, resolve disputes, and meet legal obligations. You may request deletion as described below.
| Type of record | Retention period |
|---|---|
| Account profile, device tokens, in-app notifications | While the account is active, then deleted when you request account deletion |
| Sell enquiries and uploaded device photos | While needed to process the enquiry; deleted with the account unless the law requires a record |
| Purchase / invoice records if a sale is completed | As required by Indian tax and second-hand goods record-keeping rules |
| Account deletion requests | Kept as a record of the request and its outcome |
KINEKET is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will delete it.
Selling or buying a used phone through KINEKET is intended for adults. We do not knowingly complete a device transaction with a minor without a parent or guardian.
Depending on applicable law (including Indian IT rules), you may request to:
Contact us at info@kineket.com for privacy requests. We will respond within a reasonable time (within 30 days of verification).
You can request deletion of your KINEKET account and personal data from our dedicated page. We verify the request (typically using the registered phone number) and complete it within 30 days, except records we must keep by law.
Request Account & Data Deletion →
The app may rely on third-party SDKs (e.g. Firebase / Google for push notifications, and SMS OTP providers). Their use of data is also governed by their own policies (for example, Google Privacy Policy).
We may update this Privacy Policy from time to time. The "Last updated" date will change. Continued use of the app after changes means you accept the updated policy.
For privacy questions or requests:
| App | KINEKET |
|---|---|
| Company / operator | Ravinder Singh, proprietor of Kineket |
| info@kineket.com | |
| Phone | 9821030038 |
| Address | D-20A, D Block, 100 Futa Road, Phase 1, Chattarpur, New Delhi 110074, India |
| Hours | Monday to Sunday, 10:00 AM - 8:30 PM IST |
| Grievance officer | Ravinder Singh, Proprietor |
We acknowledge grievances within 24 hours and aim to resolve them within 30 days.